Northcote Labs
Operations

Back-Office Agents

A small crew of named agents with one narrow job each and written rules, installed on your accounts: inbox triage that never sends, a status chaser, a filer, a report compiler.

The problem

Most of what eats a week is not the work. It is the work around the work: sorting the inbox, chasing a status, re-typing the same update into three systems, compiling the report nobody has time to read.

The product

A small crew of named agents, each with one narrow job and written rules, installed on your accounts. Inbox triage that drafts and never sends. A status chaser. A filer. A report compiler. We run the same crew on our own business; yours is adapted from it, not invented for you.

Built with

Claude. Your email and calendar. Your CRM or project tool. A scheduled runner in an account you own.

How it runs

Two or three highest-leverage jobs first. A week of observed runs before handover, with the rules tightened after each.

What you get

  • A workflow interview: what actually eats the week, and which two or three jobs to automate first.
  • Agents installed and tuned in your environment, on your accounts.
  • Every agent’s boundaries and permissions in writing before it touches real work.
  • A week of observed runs, then handover with a plain-language document your team can edit.

Apply for a free audit.

Name this product, or just describe the problem. A person reads it.

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